Datagroup’s secure and quality driven tailored solutions are proven within the Telecommunications Sector and ensure you improve compliance & regulatory controls, eliminate risk, increase efficiencies, reduce operational cost and have instant access to your data. Our solutions integrate with your business management system(s), improve information flows, increase collaboration whilst increasing the quality of your service.
Over the past decade, Datagroup has developed into one of Irelands most innovative and trusted document management providers to the Telecommunications Sector. We do not believe in a “one size fits all” solution and so we work hand in hand with business process owners to design solution(s) tailored to their exact needs. This supports our clients to maintain, electronically convert, store, retrieve, dispose and manage their active and inactive information.
Datagroup offers nationwide coverage and provides secure boxes / satchels with a scheduled pick up service to suit your business needs. Our expertise in the field of regulatory compliance, coupled with our ISO 27001:2013 Information Security & ISO 9001:2015 Quality Management based policies and procedures, guarantee our clients receive a trusted, certified, cost effective and risk adverse solution to their information management needs.
Our clients benefit from our experienced Management Team providing all services from our own purpose built 20,000sq ft secure and monitored Facility. Datagroup Technical Analysts are well versed with Document Management concepts, worldwide document importation procedures, database systems and have excellent technical abilities. Datagroup have developed an online data retrieval system specifically designed to meet the needs within the Telecommunications Sector.
We assure our clients that the highest level of integrity, confidentiality and security is maintained rigorously throughout the management and processing of their organisational information. Unlike others, we do not publicly disclose the names of our clients. We build trusted relationships with our clients built on the values of honesty, transparency and value for money.
No More Searching for Paper Records. Instead all your Information will be professionally managed within your timeframes, indexed to your unique identifier(s), digitised with retention management applied and made available to authorised users 24/7. Datagroup offers nationwide coverage and provides secure boxes / satchels for collection of paper forms from stores and resellers with a scheduled / unscheduled pick up service to suit your business needs. Datagroup apply a comprehensive data validation process with predefined business rules i.e. availability of application form, valid id, customer signature, photo etc. Once processed all information is provided in a format compatible with your business management system. Alternatively, Datagroup can supply a tailored online data retrieval system specifically designed to meet the needs within the Telecommunications Sector
Although you may never see the information from your stores and resellers, Datagroup’s proven and certified solutions keep you in full control of your organisational data giving you – total peace of mind. All Datagroup services operate from one location, under one roof, managed by one team therefore you will know where your information is at all times. Information is electronically tracked, monitored and certified throughout all processes. Our regular information audits improve record keeping, manage retention scheduling and support our policy for continuous improvement. All client information is processed under the guidance of our ISO 27001:2013 Information Security & ISO 9001:2015 Quality Management based policies and procedures and in full compliance with GDPR.
As all Datagroup services operate from one location, under one roof, managed by one team, this gives our clients instant access to all their information as it is held in one location. This considerably speeds up Subject Access Requests. Datagroup can process multiple data inputs, i.e. paper and e-data and provide back a GDPR compliant portable file format for distribution to the Data Subject within the agreed timeframe. Full audit trails and reports are kept within Datagroup, keeping you covered at all times
Datagroup provide a full audit and report for each file resulting in an increase in file content accuracy and a reduction in mis-filling with feedback to store / reseller / HQ level. This assists in the delivery of accurate and clean data reducing the possibility of a data breach, giving a positive customer experience with their enquiries and supporting you with your brand recognition
As specialists in the processing of information specific to the Telecommunications Sector, our management team has over three decades experience in managing and delivering all aspects of multi layered and complex Information Management projects, scanning documents of all sizes, creating searchable content with output to modern day image formats. Our Technical Analysts are well versed with Document Management concepts, worldwide document importation procedures, database systems and have excellent technical abilities. Datagroup have developed an online data retrieval system specifically designed to meet the needs within the Telecommunications Sector